|
You Are Summa
At Summa Health System, we place a high degree of importance on establishing and maintaining an atmosphere of friendliness, courtesy, respect and concern for each patient, guest, physician and Summa team member so that all have a favorable perception of and experience with our organization.
You Are Summa Please read the "Service Excellence Letter from our Leadership" and "The Service Excellence Standards of Behavior Guide" to learn how you can make all those that we serve the first and highest priority. Service Excellence is such an important part of Summa's culture that each employee is asked to give a personal commitment to practice these standards. Take time to review "My Commitment to Service Excellence". During your Orientation to Summa you will be asked to sign this Commitment indicating that you agree to follow the Service Excellence policy and guidelines. Autograph your work with excellence." Author Unknown Service Excellence Letter from our Leadership - Click here Service Excellence Standards of Behavior Guide - Click here My Commitment to Service Excellence - Click here |
